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Quick Questions About Online Therapy in New York

Is there an online therapist in New York who takes insurance?

Yes. New Reflections Counseling sees clients by secure video anywhere in New York State and is in network with Aetna, Cigna, UnitedHealthcare (including UMR plans), Blue Cross Blue Shield, Tricare East, CDPHP, Northwell, First Health Network, MultiPlan and MagnaCare. Our New York office address is 75 South Broadway in White Plains, but all New York sessions are by video. Plan participation varies by clinician; we’ll match you with someone in network. Call (914) 236-4450 or use our contact form, and we will check your benefits free, usually within a couple of hours.

Is there an online couples counselor in New York who takes insurance?

Yes. Couples work at New Reflections Counseling in New York is with Lisa Abrotsky, LMFT, who is trained in the Gottman Method (Levels 1 and 2), and with Dejanai “DJ” Watson, MS, LMFTA, and Jodi Katz, LMSW, who draw on skills from the Gottman Method. DJ also uses IFS with couples, and emotionally focused therapy (EFT) and discernment counseling are available too. All sessions are by secure video anywhere in the state, with evening appointments by arrangement.

Is there an online therapist in New York who treats OCD?

Yes. At New Reflections Counseling, Jodi Katz, LMSW, and Dejanai “DJ” Watson, MS, LMFTA, treat OCD by secure video anywhere in New York. Jodi uses cognitive therapy and DJ uses Acceptance and Commitment Therapy (ACT), and both draw on exposure-based techniques. We do not offer exposure and response prevention (ERP) as a treatment, so if that is what you were told you need, ask us and we will say plainly whether we fit.

Marriage Counselors & Anxiety Treatment in New York

New Reflections Counseling, P.A. proudly supports individuals, couples, and families across New York with compassionate, evidence-based therapy. Whether you are navigating tension in your relationship, struggling with persistent worry, or simply feeling stuck, our licensed therapists offer a warm, practical space to help you move forward. We provide secure telehealth sessions throughout the state, making it easier than ever to access quality mental health care from the comfort of your own home, wherever you are in New York.

Our marriage and couples therapy is designed to help partners reconnect, communicate more openly, and rebuild trust. Using approaches such as the Gottman Method, our therapists help couples understand recurring patterns, navigate conflict more constructively, and strengthen the emotional bond at the heart of their relationship. Whether you are preparing for marriage, working through a difficult season, or hoping to deepen an already strong partnership, we tailor each session to your unique goals and circumstances.

For those facing anxiety, our team offers practical, personalized support to help you regain a sense of calm and control. Anxiety can show up as racing thoughts, physical tension, trouble sleeping, or avoidance of everyday situations, and it often affects relationships and daily life in ways that feel overwhelming. Through evidence-based methods like cognitive behavioral therapy, we help clients understand their triggers, develop healthy coping strategies, and build lasting resilience so anxiety no longer stands in the way of the life they want.

No matter what brings you to therapy, you do not have to face it alone. Our New York therapists see clients by secure video anywhere in the state.

Online Couples Therapy in New York

New Reflections Counseling, P.A. offers online couples counseling by secure video anywhere in New York State, from Yonkers and Brooklyn to Albany and Buffalo. Three New York clinicians do this work: Lisa Abrotsky, LMFT, our founder, with Gottman Method training at Levels 1 and 2; Jodi Katz, LMSW; and Dejanai “DJ” Watson, MS, LMFTA, who brings Internal Family Systems (IFS) into couples sessions. Jodi and DJ draw on skills from the Gottman Method too. Emotionally focused therapy (EFT) is offered by video, discernment counseling is there for the partner who is undecided about staying, and engaged couples can do premarital counseling with the same team. New York plans we’re in network with: Aetna, Cigna, UnitedHealthcare (including UMR plans), Blue Cross Blue Shield, Tricare East, CDPHP, Northwell, First Health Network, MultiPlan and MagnaCare. Plan participation varies by clinician; we’ll match you with someone in network. Where there is violence or fear at home, couples counseling is the wrong first step. In an emergency call 911; the National Domestic Violence Hotline is 1-800-799-7233.

Does insurance pay for couples counseling in New York?

Sometimes. A health plan pays to treat a person’s diagnosed condition, not a relationship, so counseling aimed only at how the two of you get along is often outside coverage. When joint sessions are part of treating one partner’s diagnosed anxiety, depression or trauma, a plan may pay for them, depending on its terms, and that is how we bill when it applies. Send your card through our free benefits check and we’ll ask your plan about couples sessions directly. Tricare, for example, covers marriage counseling only when it is needed to treat a diagnosed mental disorder.

Can we do couples counseling by video if one of us is in New Jersey or Connecticut during the week?

Often, yes. Licensing follows where each of you is sitting during the session, not your home address. If you’re both in New York, any two locations work, so one of you can log on from a Midtown office and the other from home in White Plains. If one of you is in New Jersey or Connecticut at session time, that state’s license applies as well. Some of our New York couples counselors also hold New Jersey or Connecticut licenses, so tell us where each of you will be and we’ll match you with someone licensed for both.

Marriage and Family Counselors Across Westchester County

Our New York location is at 75 South Broadway, Suite 4-4413, White Plains, NY 10601, and we work with clients throughout New York State by secure telehealth.

Westchester is a county of distinct towns rather than one place, and where you live in it changes what therapy realistically looks like. From Peekskill, Ossining, Katonah or Bedford, any office is a real drive, and from Yonkers or Mount Vernon at six in the evening it is a drive plus traffic. That is usually the point at which a weekly appointment quietly stops happening.

That is why New York sessions are by secure video. We see people by secure video anywhere in the county — New Rochelle, Larchmont, Bronxville, Tarrytown, Chappaqua, Armonk, Mount Kisco, Port Chester and the river towns.

The commute shapes the work as much as the geography. When one partner is on a Metro-North train that gets in after seven, a couples session that requires both people in a room at the same hour is close to impossible to sustain. Video makes couples therapy and family sessions schedulable in a way that an office appointment often is not — and partners can join from two different places when they need to.

If you are searching within the county specifically, our guide to Westchester mental health services goes into local options in more detail. Couples looking for structured relationship work can read about marriage therapy in New York and Westchester.

Therapy for New York City Clients

We work with clients across the five boroughs by telehealth — Manhattan, Brooklyn, Queens, the Bronx and Staten Island. In the city the appeal of video is rarely the distance; it is that a crosstown journey at the wrong hour can cost more time than the session itself, and that finding a couples therapist with two people’s schedules to align is hard enough without adding a commute to it.

One honest caveat for city apartments: therapy needs a room where you are not overheard. If you share a small space with roommates or family, that is worth solving before the first session rather than discovering it midway through one. Headphones help. So does booking a time when the apartment is empty.

Live in North Jersey, Work in Manhattan?

Licensing follows where you are physically located during each session, not where you work. If you commute into the city from Jersey City, Hoboken, Bergen County or elsewhere in New Jersey and join your sessions from home, those sessions fall under New Jersey rules rather than New York’s. We see clients by secure video in both states, so the only question is which state you are in when the session starts.

If most of your sessions will happen from home in New Jersey, start with our pages on therapy in New Jersey and marriage counseling in New Jersey.

What Therapy Looks Like for New York Clients

Most people start with one session and decide from there. That first appointment is mainly about what brought you in, what you have already tried, and what you want to be different. You are not committing to a course of therapy by booking one.

From there the work depends on what you are dealing with. Individual telehealth therapy across New York suits people working on their own patterns, and anxiety therapy in New York is one of the most common reasons clients reach out. Couples usually begin with an assessment before any advice is given, so the work is aimed at the actual pattern rather than the argument you had last week.

Telehealth Across New York State

Telehealth removes the two things that most often stop people starting: the commute and the scheduling. There is no drive into White Plains after work, no waiting room, and evening appointments are available by arrangement.

The one requirement is licensure-based rather than ours. You need to be physically located in New York State at the time of your session, because our New York clinicians are licensed to practice here. Sessions from home, from a parked car, or from a private office all work. A session while you are away in another state does not.

Online Therapy for Teens in New York

Adolescents are the group telehealth suits best, and in Westchester and the New York metro area they are also the group with the least room in the week. Between a school day that starts early, sports or rehearsal after it, and homework that runs into the evening, a standing appointment that requires a car ride is the first thing to get canceled. An evening video session from their own room, by arrangement, does not.

We work with teenagers aged 13 to 17 anywhere in New York State — White Plains and the Westchester towns, the five boroughs, Long Island, and up through the Hudson Valley to Albany, Syracuse and Buffalo, where the list of adolescent specialists taking new clients is often very short. Our online teen therapy page explains how sessions run and where parents fit in.

Two practical notes. Your teen needs a genuinely private space, because a fifteen-year-old who thinks they can be heard through the door will simply say less — headphones help, and so does agreeing that the session is not interrupted. And they need to be physically in New York during the session, which matters most for families who spend part of the year elsewhere and for teenagers heading out of state for college. Tell us before the move and we will plan continuity rather than end the work abruptly.

Counselor, Therapist or Clinician — What the Titles Mean in New York

People look for a counselor, a therapist, a marriage counselor or a family counselor, and in New York those words largely describe the same work. What differs is the license behind it. Licensed Marriage and Family Therapists (LMFT), Licensed Mental Health Counselors (LMHC), Licensed Clinical Social Workers (LCSW) and Licensed Master Social Workers (LMSW) all provide mental health counseling in New York State. Our New York team is made up of marriage and family therapists and social workers, and each clinician’s credentials are listed on this page.

If you are looking for a marriage counselor or a relationship counselor, that is our couples work, with Lisa Abrotsky, LMFT (trained in the Gottman Method, Levels 1 and 2), DJ Watson and Jodi Katz. EMDR in New York is with Lisa, by secure video. If you want a family counselor, that is family therapy: parents and teenagers in the same room, or a household trying to change one pattern. In New York, Dejanai “DJ” Watson, MS, LMFTA, offers Structural and Bowen family therapy. If you are not sure which of those fits, say so when you get in touch. Working that out is part of the first conversation, not something to settle before you book.

Insurance and Getting Started in New York

We are in network with Aetna, Cigna, UnitedHealthcare, Blue Cross Blue Shield, Tricare, CDPHP, Northwell, First Health Network, MultiPlan and MagnaCare (no Medicare or Medicaid; self-pay is $125 per individual session and $175 for couples or family sessions, each 45–50 minutes, and $200–$250 for an extended 90-minute individual, couples or EMDR session), and coverage for telehealth in New York is generally the same as coverage for in-person sessions. Rather than have you work it out from a benefits summary, our team will check it for you.

Send your details through the insurance verification form and we will confirm your benefits, copay and deductible before your first appointment, in-network or out-of-network, so there are no surprises after you have started.

Frequently Asked Questions About Therapy in New York

Do I need to live in New York to work with your New York therapists?
You need to be physically in New York State during your sessions. Where you live the rest of the time matters less than where you are when you log on.

Can we meet in person rather than online?
Our New York office is in White Plains, in Westchester County, but New York sessions are by secure video. In-person care is at our Wellington, Florida, and Cary, North Carolina offices only.

How do I know which therapist is the right fit?
You often do not, until you have met them. The research is consistent that the relationship with your therapist predicts progress better than the specific method used, so it is worth saying early if it does not feel right. Changing therapists is normal and not a setback.

What if I am not sure therapy is what I need?
That is a reasonable thing to be unsure about, and a first session is a fair place to work it out. If something else would serve you better, we would rather say so.

Where We Work

We see clients in person in Wellington, Florida, and Cary, North Carolina (Cary’s in-person times are currently full, so new clients there start by video), and by secure video across twelve states: Colorado, Connecticut, Florida, Illinois, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, and Tennessee.

You can read about the clinicians you would be working with on our therapists page, see our White Plains page, or call us at (914) 236-4450.

More on Therapy in New York

Further reading on how we work with clients across New York:

Lisa Abrotsky, LMFT

Lisa Abrotsky, LMFT, Qualified Supervisor (FL, NY, CT, SC), Diagnostic Privilege (NY), EMDR trained, Gottman Method Couples Therapy Level 1 and 2 trained

(FL, NY, NC, SC, CT, NJ, CO, PA, TN, IL)

Founder & Licensed Marriage and Family Therapist

As a couple’s therapist Lisa Abrotsky integrates and explores past issues from different angles, helping couples gain insight into adjustments they may need to make in the relationship. She has worked in behavioral health, helping couples and families for the past decade.

“I strongly believe all individuals have the power to change and through a collaborative approach all goals can be achieved.”
Jodi Katz, LMSW

Jodi Katz, LMSW

(FL, NY, NJ)

Licensed Master Social Worker

Jodi has practiced social work for two decades and draws on a range of approaches. She works well with families, children, adolescents, couples and older adults. Her specialty are supporting areas such as social and emotional balance and development sense of self.

Dejanai Watson, MS, LMFTA

Dejanai Watson, MS, LMFTA

(NY, CT)

Licensed Marriage and Family Therapist Associate

DJ wants to offer you a space for transformation using an array of therapies including Person-Centered therapy, Internal Family Systems (IFS), Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Brainspotting and many more to help you meet your ‘Best Self’ Goals for therapy.

Family embracing at sunset

Getting Started

Welcome to NRC

At New Reflections Counseling (NRC), we understand that starting therapy can feel like a big step. The first session is a conversation about what brought you here now, what you have already tried, and what would make this worth continuing.

Therapy at NRC starts from your situation, not a script. Whether you are seeking support during a difficult time, looking to improve relationships, or working toward personal development, our clinicians are here to guide and support you throughout the process.

Ready to Talk to Someone?

Take the first step toward healing and growth. Contact us today to schedule your appointment.