Frequently Asked Questions

You can schedule an appointment by calling our office at 561-288-0377 or by filling out our online contact form. Our staff will get back to you within 24 hours to confirm your appointment.

Your first session is an intake appointment where your therapist will gather information about your history, current concerns, and goals for therapy. This helps us create a personalized treatment plan for you.

Individual therapy sessions are typically 45-50 minutes. Couples and family sessions may be longer, usually 60-90 minutes depending on the type of therapy.

You can contact New Reflections Counseling P.A. directly through our website or phone to schedule an appointment. Our team will help match you with the right therapist and service based on your needs and location.

Yes. We offer in-person therapy in Florida and South Carolina. We also provide secure telehealth counseling for clients in select states, making therapy accessible from the comfort of your home.

We provide telehealth therapy in Florida, New York, Connecticut, New Jersey, North Carolina, South Carolina, Rhode Island, Colorado, Pennsylvania, Tennessee, and Illinois.

Our fees vary depending on the type of service and therapist. Please contact our office for current rates. We strive to make therapy accessible and offer various payment options.

Yes, we accept many major insurance plans. Use our insurance verification form to check your benefits, or contact our office to verify your coverage before your first appointment.

We understand that financial concerns can be a barrier to seeking help. Please speak with our office about available options if cost is a concern.

We require 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee. We understand emergencies happen and will work with you on a case-by-case basis.

We provide a range of counseling services including Individual Therapy, Couples & Relationship Therapy, Family Therapy, Teen and Adolescent Counseling, Trauma Therapy, LGBTQIA+ affirming counseling, anger management, grief counseling, eating disorder treatment support, and codependency counseling.

Yes. We provide counseling for children and teens facing emotional, behavioral, academic, or social challenges. Therapy is tailored to be age-appropriate and supportive of healthy development.

We treat a wide range of issues including anxiety, depression, trauma, relationship problems, grief, stress, life transitions, and more. Contact us to discuss your specific needs.

Yes, we have therapists trained in couples therapy including Gottman Method and Emotionally Focused Therapy (EFT). We help couples improve communication and strengthen their relationships.

Yes. Couples therapy is designed to help partners work through communication issues, conflict, trust concerns, and emotional distance in a guided and supportive setting.

Yes. Our therapists regularly support clients experiencing anxiety, depression, stress, and emotional overwhelm using evidence-based approaches tailored to each individual’s needs.

Yes. We offer LGBTQIA+ affirming counseling in a supportive and inclusive environment where clients can explore identity, relationships, emotional wellness, and personal growth without judgment.

Yes. We provide trauma-informed therapy, including support for PTSD and related experiences, helping clients process difficult events and develop healthy coping strategies.

We offer psychiatry and medication coordination support as part of a comprehensive treatment approach when clinically appropriate, working alongside therapy services when needed.

Yes, what you share in therapy is confidential and protected by law. There are limited exceptions involving safety concerns, which your therapist will explain during your first session.

We use HIPAA-compliant, encrypted video platforms for all telehealth sessions to ensure your privacy and the security of your personal health information.